Q. How do I change or reset my student password?

Information on student passwords can be found here.

Before replacing your password, check:

• You are entering your login name correctly - for students: u + your ID no (u123456), for staff: s + your ID no (s654321).
• Caps Lock is not turned on.

IT support via the Servicedesk (online) & Service Counter (face-to-face) - hours & contact information.

URL: https://www.canberra.edu.au/content/myuc/home/help/it-support.html