Answered By: Sonny Chandra
Last Updated: 15 Dec 2023     Views: 95

This is a friendly reminder that CCH IntelliConnect will be officially shutting down on the 15th of December, 2023.


We appreciate your understanding during this transition. If you have any questions or need assistance, feel free to reach out to your Wolters Kluwer CCH Account Manager or our Customer Support team via phone or email.

Actions required:

1. Bookmark CCH iKnowConnect

To ensure you can effortlessly access the wealth of information and resources available on CCH iKnowConnect, we kindly ask you to bookmark the new platform today. 

https://iknowconnect.cch.com/


2. Import your CCH IntelliConnect Research folders


To seamlessly transfer your research folders, please utilise the import button under the help menu in CCH iKnowConnect. This straightforward process ensures that your valuable research is retained and easily accessible in the new platform. 

 

Help menu - import IC research folders (1)

 

3. Turn on email news via CCH iKnowConnect


Friday, 15th December also marks the last day for CCH IntelliConnect news trackers. To continue receiving CCH news directly in your inbox, we kindly ask you to log in to CCH iKnowConnect from Monday, 18 December and enable news in your account settings.

Simply click on your name in the platform header to access your account settings, and you'll find the option to activate email news. This ensures that you stay up-to-date with the latest developments and insights.

 

Important note:
From 2024 onward, CCH Australian Tax Week and CCH Australian Law Week will be delivered to subscribers on Thursday evenings. For those selecting a weekly email news delivery, we recommend choosing Thursday to receive these publications promptly.

 

Exciting features coming soon!

We are thrilled to announce several new features will be available on the 15th of December to further elevate your research experience.
 

Tailor your email news alerts:

  • Take charge of your news alerts by easily toggling them on or off. Choose your preferred frequency and add a new delivery email for a personalised experience.


RSS News Feed:

  • Stay up-to-date with the latest headlines and summaries from CCH iKnowConnect, all conveniently gathered in your preferred centralised location.


Court Filter:

  • Streamline your research by filtering results based on specific courts on the search results page.  


Other features arriving early Jan 2024
 

RSS News Feed:

  • Stay informed with the latest headlines and summaries from CCH iKnowConnect, conveniently gathered in your preferred centralised location. 


Practice Area News Preferences:

  • Effortlessly choose the practice areas for which you want to receive email news notifications. 


Pin bookmarks to the navigation spine:

  • You can pin bookmarks to the navigation spine for quick and easy access. 


Visited links highlighted

  • Easily identify visited links as they turn purple, accompanied by the last visited date for user convenience.


Commentary Citation tool:

Easily cite commentary based on the following styles:

  • Australian Guide to Legal Citation (AGLC)
  • New Zealand Law Style Guide (NZLSG)


Please be aware that the "Back to IntelliConnect" button will be removed as part of this transition.

For detailed release notes, click here.

Complimentary Training Sessions

For a more in-depth understanding of the enhanced features in
CCH iKnowConnect, we encourage you to book a complimentary training session via the help menu.

Our experts are ready to assist you in maximising the benefits of the new platform. 

 Get started with free training  

 

 

Holiday Period Support

Even during the holiday period, support will be available to assist you, with the exception of public holidays.

Holiday schedule:

  • 25 December (Christmas Day): Closed
  • 26 December (Boxing Day): Closed
  • 1 January (New Years Day): Closed


You can contact Customer Support team via phone or email.

 
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